Audi Durham looks toward the future and turns to Sonic Tools to integrate tools and workstations.
Sonic and Audi Durham, in Whitby, Ontario, connected at the National Automotive Dealers Association conference in the spring of 2018. Moving quickly, Sonic created rendering and quotes for Owasco within days, and new workstations were installed in December 2018.
THE ULTIMATE WORKFLOW
When Audi Durham approached Sonic, the company’s chief concern was ensuring their technicians had input on the workstations and tools purchased. Audi Durham placed a high value on their technicians’ feedback. Sonic was incredibly impressed and garnered high praise from Audi Durham technicians. Audi Durham completed its internal study by matching Sonic with the competition before making any decisions. Sonic was deemed the best combination of organization, quality, and customer service.
Mark Verwey, General Manager of Audi Durham, said, “When talking with Sonic, I felt very comfortable and listened to. They started from the bottom, and we worked our way up without missing any steps. Sonic worked under pressure since they only had a few days to build the project and price the product. Reviewing this product in person and comparing it to others blew us away. We could tell right away it was the product we needed.”
Reviewing this product in person and comparing it to others, blew us away. We could tell right away it was the product we needed.
Mark Verwey- GM, Audi Durham
LOOKING AHEAD
Sonic, a Volkswagen Automotive Group supplier, provided free-standing cabinets that were the best value for the money. Sonic also offered solutions for the best use of space, especially with the Sonic mobile carts compared to the competition. Sonic searched for a partner in Canada, and Audi Durham needed a company dedicated to customer service. The fit was perfect.
