Skip Navigation


Looking for information about Sonic Tools? See some of our most commonly asked questions regarding our wide range of products below.

Still having trouble finding the answer to your question? Contact us below or email us at [email protected].

Why Sonic?

Who uses Sonic’s tools?

Sonic provides professional solutions for businesses and individuals within the automotive, aviation, and manufacturing industries.

Check out customer stories to learn more about our customers.

Where are Sonic products made?
How does Sonic compare to other professional tool brands?
Does Sonic have tool trucks?
Are your tools sold in stores?
How long has Sonic been around?
Do you sell to individuals or businesses?
How does Sonic’s tool quality compare to professional tool truck brands?

Sonic Foam System

What is the Sonic Foam System?

The Sonic Foam System is dual density EVA foam with CNC-machined cutouts for each tool. This allows each tool to have its own marked spot. The Sonic Foam System has proven to save time and money by making tool retrieval and return faster, which reduces the number of misplaced tools.

Will the Sonic Foam System work in my current toolbox?
Can I create my own customized foam?
What is the inventory control folder?
Can I purchase an empty foam inlay?
What are the benefits of SFS?


How are Sonic products shipped?

For orders that require a pallet, such as toolboxes or cabinets, Sonic ships through a freight carrier. This is noted during checkout when choosing the shipping method “Per weight carrier (fixed)”. Standard freight shipping includes free curbside delivery and lift gate service. This complimentary service is designed to expedite the process of unloading your package.

For regular non-freight shipments, Sonic utilizes UPS and is delivered to your front door.

Does Sonic ship internationally?
Can I pick up my order from your facility?
Can I use my own shipping company?
What if my shipment arrives damaged?
How do I track my order?
What is your return and shipping policy for items purchased?

Lifetime Warranty

What is the warranty policy?

Sonic’s warranty process is a very simple and efficient method. All you have to do is take a photo of your broken product, upload the photo into our online portal, and their team will ship you a replacement within 24 hours. You can use their warranty exchange portal to submit any requests here:

Do I have to pay return shipping when I warrant a tool?
My tool broke. Does it qualify for the lifetime warranty?

Education Program

What are the perks for students?

Sonic Student Program

  • 35% savings on leading-edge tools
  • Discount is valid 90 days post-graduation
  • Up to $7,000 in student financing available
  • Quick acceptance into the program
  • Purchase as much product as you’d like. There is no spending cap
  • Dedicated team that will support you throughout your career


What are the perks for schools and instructors?
How much is the discount?
Who is eligible for the student program?
What products are available to me at student pricing?
How much am I allowed to purchase with my student pricing?
How do I place an order?
Do you offer student financing?
When does my discount expire?
Do discounts stack?


Can I test out the tools?

Yes, we offer a sample kit for $65 which includes a 3/8” ratchet, Phillips screwdriver, pliers, 10mm sockets, and a few other basic tools for your everyday use.

Can I buy individual hand tools?
What is the difference between MSS and MSS+ cabinetry?
Need help assembling your MSS+ cabinets?
Do you offer tools in Standard/SAE?
Do I have to purchase a pre-built toolset, or can I build my own?
Does Sonic offer a calibration service for torque wrenches?

Laser Etching

What are the benefits of laser etching?

As an additional service, Sonic offers laser etching for all your personalization, serialization, and identification for your tools. Sonic’s in-house capabilities allow you to add up to 6 characters on each tool before it leaves the facility, giving you the solution to making asset management and organization more efficient.

  • Increase accountability
  • Improve asset management
  • Eliminate cross-contaminate
  • Add personalization to your toolset
What are my etching options?
What is Standard Serialization?
What is Custom Laser Etching?


Does Sonic offer financing?

Sonic offers consumer financing through Affirm. Affirm is a financing alternative to credit cards and other credit-payment products. This financial program offers instant financing for online purchases to be paid in fixed monthly installments over 3, 6, or 12 months. See how it works HERE. Student financing is available for those that are approved into the Sonic Student Program. Once approved into the program please reach out to their sales team for a financing application.

Does Sonic offer financing for students?